3 Leaf Tea select said

Can I just vent about how awesome Breville customer service was?

My one touch Breville tea kettle started to stop at the wrong temperature. Luckily, this happened 1 week before my warranty. I emailed Breville, and within one day, get a response that I can send it back. Next day, get a shipping label, ship it away and 4 business days later I get a brand new kettle in the mail. It was like Christmas all over again. I’m so happy.

Delete Topic Edit Topic
4 Replies
Chizakura said

That’s great! :) I’m happy that you were able to get a replacement so easily. Yay for great service!

or cancel Delete This Reply
Reply Edit

Login or sign up to post a message.

Ricky said

+1 for their customer service. I had an out of warranty product, but they still gave me an exchange :)

or cancel Delete This Reply
Reply Edit

Login or sign up to post a message.

Tuscanteal said

They’ve been awesome with me as well!!! For the price though, they should be.

or cancel Delete This Reply
Reply Edit
3 Leaf Tea select said

Haha I was thinking the same thing.

or cancel Delete This Reply
Edit

Login or sign up to post a message.

Login or sign up to leave a comment.

Search Discussions