Nerys said

Lost in transit ?

Has anyone had some tea order gone missing in transit? I had been waiting for like 10 days for my tea order and still nothing. I contacted the company they said the tracking at Heathrow airport UK had not been updated since dec 23 so they referred to my package as lost. They were very forthcoming in sending it again. But I am wondering what does it mean lost in transit? I mean it was quite a big box.How does something get lost like that ? Anyone?

3 Replies
Lala said

I have had packages go missing. It could have been stolen, placed somewhere and forgotten, sent to the wrong place and no one realized yet, etc. It could simply be stuck in customs. To me 10 days is not a long wait. You might find the package will show up later, or it may never come. But if the company is sending you a replacement that is good.

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Sometimes customs will hold up packages with no explanation. I had a package that was sent me to be from Nilgiri, India turn up out of the blue about two months after it should have been delivered.

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Dustin said

There is also the possibility that it was damaged. If it was violently crushed and tea exploded everywhere, there really wouldn’t be anything left to make it to you.

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