@Jason: UPDATE on STEEPSTER's situation?

173 Replies
DigniTea said

Thank you, Jason. Whatever the issue that crops up, you work hard to be responsive to our need to stay connected and I appreciate that!

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Megan said

We haven’t had an update in a while. Is there anymore progress? The discussion bored seems to rarely update anymore.

Jason select said

We deployed what we thought was a fix for the lack of updates earlier this week, but looks like it still hasn’t been resolved.

The discussions not updating is actually a separate issue that we’re also looking into now.

Can’t catch a break…

looseTman said

Thanks for all your efforts! They are appreciated!

So who do I need to start making voodoo dolls for? Internet gremlins? Server technicians?

Jason select said

If you have magic server powers, that would be appreciated.

This does not answer my question.

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Cheri select said

Hi Jason,

I know things have been rough over the last few months, but they’d started looking up again. Now my dash is frozen all the time. Any idea on what’s going on? Is this something we can expect for the time being? Any idea on when this will be resolved?

Thanks!!!

Jason select said

For your specific situation, if you’re saying your dash is frozen all the time (like right now) that sounds like it could be unrelated to what has been happening recently. The activity does crash and need to be reset manually, but as of now, it is working so your dash should be up to date. Send an email to our feedback address so I can diagnose with you further?

In general though, for the most part things have settled down. We still have the issue with activity getting backed up occassionally and for it needing to be manually reset, but unfortunately we can’t address that until we move from our current hosting platform. In the mean time I’ll continue to keep a close eye on it.

Cheri select said

It is working right now, but it feels like it is getting stuck a lot more again than it was a few weeks ago. I’m just cranky and I’m sorry I’m complaining. I love this site, and I just wish it worked all the time.

Jason select said

No worries :). I wish it worked all the time too!

Jason select said

But at least if it’s working now that seems to indicate that it’s related to the issue of the activity needing to be reset. If you notice that, feel free to email me and I’ll reset it. Hopefully though, I’ll notice it before you do and you won’t need to email :).

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