I went here after Thanksgiving 2013 with a party of 7. We made a reservation the day before and felt lucky to be able to get in as they are busy this time of year. The tea room was nice. Modern/elegant feel to it. Would of made a great setting for a reception. Food was OK, I liked it, but nothing special I felt. Tea was not really served, water was placed on the table with tea bags near by. They have a really nice gift shop. I think what I missed was warmness. When I left, I felt like I was a number in the total count for the day. Sorry.