The gentleman who served us came up to us as soon as we walked in and gave us a run thru on the setup and what to look for when looking for specifics. We were able to open all containers for our sniffing pleasures and got to choose from anything they had for a “to go” tea. He was quite educational on teaching us a bit more ourside of the norm about tea in general. It was a very fun visit. and the tea was great…i had the Earl Grey Moonlight (creamy earl grey) my brother had dragon pearl jasmine, my sister had an Arrowhead apricot and my daughter had a strawberry herbal. they were all amzing we will be making this a constant when in the area.