I’ve been here twice now, and the staff are super friendly. They give you free samples of things you want to taste. The store is also well laid out, and you can easily browse and grab tea bags, loose leaf, or boxes of teas you want to try.
I’m also a science-fiction and fantasy nerd, and they have a bunch of fun “fandom” blends, inspired by popular TV shows and video games. I never expected to have two of my interests—SF&F and tea—overlap like this, and I took great joy in trying some of the tea blends for “characters”. The saleswoman who assisted me confided that they have a lot of fun seeing which characters taste well blended together—which is too freaking cute. It’s kind of like celebrating and poking fun at shipping wars all in one. (I admit I picked up a “Sera” one, inspired by the character in Dragon Age. I also tasted “Dorian” and “Fenris”. ~_o )
But if you think that’s silly, rest assured that the rest of the store but that one corner has normal, non-fandom-inspired teas. :) I like the Thai Chai.