Essence of bubble gum, not to mention that whittard’s customer service is really lacking. So, this tea is not worth the trouble of ordering, the taste is not worth the bother. I am half way through it, and it’s about to be tossed out. I already threw out the ‘summer pudding’ tea, that was so horrible it didn’t deserve cupboard space.

After two orders to whittard, I am happy to move on to other, more deserving tea companies. I mean, really, what does it say about Whittard, that the only thing I enjoy from them is the porcelain logo mug ? Both times I placed an order, I had to contact customer service. The first order took 7 days to process, and I finally emailed them to just cancel it, when “lo and behold!” they email me back saying it was too late to cancel, it had just shipped that day. The second time I placed an order, a tin of cocoa exploded inside the box during shipping, I took photos and emailed them, then waited two days for a response from their customer service before beginning a claim with Paypal. Within two hours of filing with Paypal, their customer service finally responded to me.

It might be worth it, if their tea was any good. Which it isn’t. Check out their overall ratings, you’ll see that I’m not the only person who thinks they are mediocre. There is a whole world of tea out there, and I don’t have to put up with bad tea and bad customer service. Sorry England, maybe I’m just a spoiled Yank, but I do expect better, and from where I sit, ‘better’ is not hard to get.

{edited to add}… egads, I threw it out, and the plastic tupperware container I’d had the rolled paper bag in (the way whittard comes packaged) now stinks like artificial apple. That is surely one way to test the authenticity of tea flavoring, is to see how much of their chemically added flavor can be absorbed into a plastic container! Do I really want to drink such a thing? as previously determined— A resounding NO

Login or sign up to leave a comment.

People who liked this


Login or sign up to leave a comment.




I take my tea plain, no sugar, no milk. I don’t think I should have to wheedle nudge or cadjole the flavor to reconcile it to the name on the label. If it’s good, it should stand up by itself.

Excellent Video on how to prepare matcha http://www.youtube.com/watch?v=8NRB93In-rE

Favourites—Chinese tea. European blends. Black, puerh, oolong, spiced and Guayusa. Kusmi, Butiki
Meh to Ick—White tea, Indian tea then green is pretty far down on my list.
Dislikes—Rooibos. Matcha. Anything with hibiscus. Lipton. Celestial Seasonings. Bigelow. Red Rose. Red Leaf Tea.

I just love my camelia. Even if I hate a certain kind of tea, I still find it’s provenance interesting. The cultural aspects are every bit as fascinating as the flavor aspects, or maybe more so. Empires have been built and bankrupted over the humble tea leaf.

Becomming cynical about tea companies that are too hyped. Certain tea companies that use candy in their blend, certain tea companies that give away free tea for reviews posted all over the internet with links back to their store. Once someone has posted that kind of review, I tend to discredit their objectivity. I’m no longer interested in reading their reviews. sorry.

FYI—female—married— to a coffee drinker (but he is willing to try my exotic teas, bless him)


oregon, but forget what you’re thinking, this is the dry side

Following These People

Moderator Tools

Mark as Spammer