Steepster Bug Status Thread

357 Replies
Jason admin said

Pushed out a couple little bug fixes recently. Updating the list now. Also removing some of the items that have been marked as “resolved” for a little while now.

One thing to note, if you’re unable to comment or post in the discussion section, it might be because you have a URL with invalid formatting in your account bio section. Delete the link or change it to correct formatting (including the full “http://”) to restore the ability to comment.

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Jason admin said

Can anyone let me know if they’re still having issues with the hearts/likes not staying active once you’ve clicked them?

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Jason admin said

We also tweaked the search tool for discussions, so it should make it easier when you’re searching for the title of a specific thread. Take a look and let us know if you see any issues.

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looseTman said
Jason admin said

I think that was a random glitch. Are you still having any issues?

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looseTman said

Jason,
I just now tried to open a new message from WymmTea and received the BLACK screen of DEATH:
“Oops.
Someone forgot to turn off the kettle. Check back later or try one of these: …"
Refreshing & trying again didn’t help. What do you suggest?

Jason admin said

This may have been because they changed their account recently…are you still having issues with messages from them?

looseTman said

No, currently everything appears to be OK.

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TheKesser said

Not too sure if this is where I should post this, but a lot of the time when I try to update my account picture, it turns the picture the wrong way. I’ll upload a vertical shot but it shows up turned counter-clockwise 90 degrees, so the picture is on its side. I’m not sure if I’m the only one that’s had this problem, but it’s been happening a lot lately.

Jason admin said

Sorry I missed the notification for this earlier! I haven’t heard that issue before…is it still happening? Does it happen with one photo in particular, or any photos you upload? Just on your profile photo, or teas too? Thanks!

TheKesser said

Yeah I’m still having trouble with it. It’s just my account picture that I’ve noticed. Sometimes it’ll upload properly, but other times it doesn’t. I thought it might be just my cell phone pictures, but it’s also my pictures taken with my camera too. I just updated my account picture to show you what it’s been doing. The face in the pic should be up and down, not on the side.

Jason admin said

Thanks for that info. I did see how the pic was incorrectly rotated before (it looks correct at the moment). As far as we can tell it is an issue with the image conversion tool we’re using, since all the image adjustments are done by that tool. We’ve submitted a bug report to them, but I can’t say when that might be fixed. Hopefully soon! In the mean time, sorry for the inconvenience.

TheKesser said

Yeah it seems to be better now :) Thanks!

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For about the last 6 months or so, if someone has previously written a note for a tea, a new tasting note will not show up on the company page.

Jason admin said

The new tasting note doesn’t show up at all, or it just takes a while for it to show up? Do you have any links?

Never shows up. Yeah, lemme go find an example for you :-)

http://steepster.com/Nightshifter/posts/304003

That one doesn’t show up here: http://steepster.com/companies/whispering-pines-tea-company because they had posted a review about it in the past.

If someone reviews a tea they haven’t reviewed before, it will show up on that page, but no second tasting notes do.

Jason admin said

Thanks! We’ll take a look.

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AJ said

More and more teas’ icons are breaking. The same teas are broken on every computer I use. Changing them in an attempt to reset it does nothing. It used to just be two teas in my cupboard, but recently it’s spread to a bunch of 52tea blends.

Uniquity said

Maybe they were linked to the site rather than an upload? Because 52Teas site is totally different post takeover that would result in dead links. Although I haven’t tried uploading a pic in years so I don’t remember the options.

Uniquity said

Nevermind. I was just looking up 52Teas and it seems like they all have pics for me? I can’t do anything about it but I am curious. Can you list a couple of the ones that have a broken icon?

AJ said

I’ve tried finding the correct image, saving it and uploading it from my hard-drive. Occasionally it’ll work, usually it doesn’t. These are the broken ones in my cupboard at the moment:

http://steepster.com/teas/soko-tea-house/53424-almond-blossom
http://steepster.com/teas/52teas/64142-sri-lankan-pumpkin-chai
http://steepster.com/teas/52teas/64432-strawberry-banana-black-tea
http://steepster.com/teas/52teas/64433-marshmallow-assam

The funny thing is, the enlarged, blurry background version of the picture still works.

Uniquity said

Well, that was a boring experiment. I got the same result. Maybe these details will help Jason et al fix it though!

Jason admin said

Thanks for the links! My initial thought is that it could be caused by a recent filpicker update (the tool we use to manage image uploads and conversions) because it looks like the photo is still there (in the background) but the smaller conversions of those images don’t work. But we’ll have to look into it some more.

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So far it’s only happening on the one page for me, but when I go to see the page for Chi Whole Leaf’s Yerba Mate blend I’m just getting a giant wall of HTML

http://steepster.com/teas/chi-whole-leaf/56621-yerba-mate-chi-whole-leaf

Uniquity said

I get that when I try to look at Veck’s profile as well.

Uniquity said
Jason admin said

Both those pages are working for me…are your connections spotty by any chance?

Uniquity said

Well, we’re both Canadian, maybe it’s selective discrimination? :) I have otherwise good connection, no other sites giving issues. This is what it looks like for me:
http://postimg.org/image/cds7wm3h7/

EDIT: I’m using Chrome Version 43.0.2357.130 m on a Windows computer.

Jason admin said

Yea it looks like the CSS isn’t loading. I guess it could be an international thing but don’t know for sure. Maybe there’s something weird on that page that is creating an issue. We’ll have to look into it some more.

Dexter said

I’m getting the same “giant wall of HTML” as Roswell – both on my work computer, home computer, and tablet. I’m also Canadian.

Uniquity said

I was joking. It would be interesting if this were a Canadian issue!

I’m using the most updated version of Chrome on Windows 7; I tried looking at the page on Firefox and am still having the same issue.

However I can see Veck’s profile just fine on both.

Uniquity said

I can see Veck’s now, but couldn’t before. And now I don’t see the link to the other one that was doing that.

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I’m getting the same error as Roswell and Uniquity. I’m using Chrome on Windows 7. However, things get interesting when I use Firefox.

On Firefox, I get the same issue with the Chi Whole Leaf tea page not showing up and seeing a big huge page of code instead. In contrast, BezoomnyChaiVeck’s profile on Firefox does load, but I also get a pop-up message saying “Error: syntax error”.

Uniquity said

You’re also in Canada! CONSPIRACY! :)

Uniquity said

Just checked, they both give me the same page in Firefox. I’m hesitant to try Exploder.

Uniquity said

Same results for both with Internet Explorer (all on the same computer).

K S said

I’m not Canadian. I can’t read Chi Whole Leaf pages either. I’m using Chrome.

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