I love it when tea arrives! Especially when I have to sign for a package from Taiwan or China! Thank you to Nuvola Tea for this sample! I had forgotten at first that I had ordered 40 grams of tea in addition to the two free samples as it seemed silly to charge PayPal for just $1.25 for shipping so I chose the least expensive of the teas I was eyeing, an Oramanthus scented Taiwan Dong Ding then requested the 5g of this Oriental Beauty and Shan Lin Xi. I was surprised to find the non-sample in a sturdy box with slip cover and a lovely one at that and then confused as this packaging said Oriental Beauty Tea at the bottom.
I was a bit worried, but decided to open both packages to compare. The small sample was just as it should be, Oriental Beauty and a striking one at that, now for the moment of truth. I opened the 40g package and my eyes were met with the beautiful sight of dark green hand rolled oolong with a light dusting of, breath in, oramanthus! My Dong Ding! All was right, just a simple mislabel. Sigh of relief now I can relax and drink the Oriental Beauty!
And it is a lovely one at that so much more vibrant and fresh and not te least bit sour like a couple I’ve tried. The silver tips are the most striking I’ve seen yet! And the taste? Fall leaves, grape vines and light honey. Very nice! There is a velvety ness present that I have experienced before in Oriental Beauty it’s like this cool powdery feeling on te tip of the tongue, like moss, no lichen growing on the bark of a tree, I dig it. Mmm “withered in mist” yes I can taste that, breathe it in. There is also a faint plum note I’m tasting in this third infusion, I shall come back to update, but right now I need lunch and I’m actually changing the filter on the Britta so will have to wait to brew more and rate it then. However I am impressed, now if I only I had the brandy that they mention ;)
This tea stood up well to many infusions, I brewed gonfu and used all 5 grams so I did raise my time to get an idea of what western might taste like. It stood up well to both short and long brews as well as just under boiling water. My last cup yesterday I brewed while I was painting and when my husband came home we went out and half the mug was forgotten, until this morning. I sat down for breakfast and saw the tea and thought, why not give it a sip? I was pleasantly surprised by the cool fruit and honey notes that greeted me. This was delicious cooled off! Often teas get bitter when they sit exposed to air so long. However this is a most quality tea that never turns bitter nor sour, I am most impressed. Because I did not start with a long infusion I cannot fully testify to its strength but I would still guess that this is a more delicate oolong, but full of wonderful soft flavors and aromas. Pristine quality, very fresh, I highly recommend!
Comments
Dear Autumn,
Please accept my apology for my colleagues mixing up the Taiwan Oriental Beauty with your order which is 50g of Dong Ding Oolong Tea since we have received some many trial packs requests and regular box orders recently.
For such a big mistake we made, my boss ask me to ship you 2 additional FREE 5g of Taiwan Oolong Tea Trial Packs for your enjoyment.
1. Taiwan Wenshan Pouchong Oolong Tea (5g)
2. Taiwan Muzha Ti Kuan Yin Oolong Tea (5g)
Hope you can satisfy this compensation for losing your 50g of Dong Ding Oolong Tea and it can save our reputation in Steepster.com because our company is new in this forum.
Hope we can deal with you and serve you again.
Regards,
Caleb
Customer Service Section
I am thinking of what if you open your order and find it is 50g of “Taiwan Da Yu Ling Oolong Tea”, I believe my colleague will have BIG BIG trouble!!! But don’t worry, he is fine now at this moment!
Thabk you, that is not neccesary though I appreciate the gesture and your commitment to customer service. If you read further and some of it maybe be a confusion in language you did in fact send me the right teas and quantities, it is simply mislabeled, which is not a problem now, just had me worried until I opened it and saw all was well! Thank you the Oriental Beauty was delicious and I look forward trying the Dong Ding this evening!
Alright! ME and my colleague are relieve now! However, labeling is another key and important for our product image and customers. Our products have been sold to local retailers so we can’t make such mistakes at all. Anyway, two free samples will be shipped to you anyway.
I will also edit my review to focus on the tea when I get to my computer, I was simply telling my personal story of unnecessary worry to my friends on Steeepster, but I realize it may reflect poorly on your review page and it shouldn’t for a simple label error.
Thank you that is most generous! I do look forward to reviewing them and glad we understand one another :)
Ooo that sounds just amazing.
Oh scary moment I would have been thinking the same as you! Glad it worked out!
Dear Autumn,
Please accept my apology for my colleagues mixing up the Taiwan Oriental Beauty with your order which is 50g of Dong Ding Oolong Tea since we have received some many trial packs requests and regular box orders recently.
For such a big mistake we made, my boss ask me to ship you 2 additional FREE 5g of Taiwan Oolong Tea Trial Packs for your enjoyment.
1. Taiwan Wenshan Pouchong Oolong Tea (5g)
2. Taiwan Muzha Ti Kuan Yin Oolong Tea (5g)
Hope you can satisfy this compensation for losing your 50g of Dong Ding Oolong Tea and it can save our reputation in Steepster.com because our company is new in this forum.
Hope we can deal with you and serve you again.
Regards,
Caleb
Customer Service Section
I am thinking of what if you open your order and find it is 50g of “Taiwan Da Yu Ling Oolong Tea”, I believe my colleague will have BIG BIG trouble!!! But don’t worry, he is fine now at this moment!
Thabk you, that is not neccesary though I appreciate the gesture and your commitment to customer service. If you read further and some of it maybe be a confusion in language you did in fact send me the right teas and quantities, it is simply mislabeled, which is not a problem now, just had me worried until I opened it and saw all was well! Thank you the Oriental Beauty was delicious and I look forward trying the Dong Ding this evening!
Alright! ME and my colleague are relieve now! However, labeling is another key and important for our product image and customers. Our products have been sold to local retailers so we can’t make such mistakes at all. Anyway, two free samples will be shipped to you anyway.
I will also edit my review to focus on the tea when I get to my computer, I was simply telling my personal story of unnecessary worry to my friends on Steeepster, but I realize it may reflect poorly on your review page and it shouldn’t for a simple label error.
Thank you that is most generous! I do look forward to reviewing them and glad we understand one another :)
Thanks God!
Ooh, sounds delicious!