This is not so much a review of this tea, though it is what I am drinking (see other tasting note), because I don’t feel like trying anything new or brewing gong fu style but I need to write this and it wouldn’t be right to do it under a tea for any other company. This is just to say that I will not be working at Teavana for the holidays or ever again, I’m not allowed.
I stopped by the store today while I was out, to check the schedule for next week since it wasn’t posted when I called on Saturday. There were guests in the store so I just headed to the back, looked at the schedule and just as I noticed there were no shifts for me, my manager came in behind me and told me I wasn’t on it and asked if anyone from corporate had given me a call, no…
Apparently Teavana has been monitoring Steepster.com and other social networking sites and noticed my activity on the message boards. Besides negativity there are issues with breaking confidentiality agreements and release the names of two teas. I’m fine with not working there, in fact I’m relieved. I tried to quit back in February, then again four months ago but my manager wanted to hang on to me and called me back a month ago to pick up a few shifts. I wanted to help, could use the extra cash and some time away from the toddler, so I agreed.
I felt more like a rouge agent at that point, but I did my job and was gracious to guests. It was during these three shifts that co-workers were telling me about these two new teas that Teavana let slip in some recommended pairing sheet they sent to all the stores. When I shared these two teas in a post about this year’s retiring teas, it was just as an interesting tidbit to generate discussion, I didn’t do it to sabotage the campaign, if anything it could only help create a buzz, just like my co-workers mentioning them to their guests, because their excited, even I was.
But that’s not really what its about, its about the negative things I’ve posted after I had “quit” and I completely agree with their decision, they shouldn’t have someone that feels the way I do working for them. I do hope they leave it at that and not try to pursue some sort of legal action, because really I’m not worth anything. But I also hope, really truly hope that they are not just monitoring Steepster to check up on their employees but to get a pulse on how tea lovers really feel about their company and how they can improve their customer service to stop driving away the very community they should be serving.