A couple of weeks back, I decided to place my first order with 52teas. During checkout, there were technical problems and here is when I experienced first hand the kind of customer service you will get from Frank. I messaged Frank about it, and he responded immediately. He got on the phone with paypal and 3dcart tech people to try and sort the problem out and he kept me abreast of what’s going on. He was very polite, apologetic and helpful. I never felt frustrated during the whole ordeal because I know that he’s there to help me out.
I received the shipment in less than a week, which is not bad at all and I enjoyed every single tea that I have tried so far, so that’s good too. I can’t wait to see what his next blend is going to be. I just wish I could get my hands on all the great blends I missed out on.