This is a really nice Chai. The first time, I made it with a teaspoon of tea and steeped it for 3 min in water at the boil. The black tea base that they use for their tea is nice and never bitter. The spices are not overdone. It is well balanced and on the milder side, but flavorful. Next, I made it double strength, and not having any milk, I added a splash of 1/2 and 1/2. I really like it this way. I appreciate that I could get a great cup of Chai without going to the trouble of preparing it on the stove in the traditional way. Teajo now offers samples for sale which give you about 10-12 cups per sample. I ordered 6 different tea samples from them and have been happy with all of them. I like the generous sample size because I can experiment a little and try it more than once before deciding whether to buy more.