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There were 2 big, honkin’ hairs in my sample tin. My never been opened, until now sample tin. I know for a fact that those hairs were not mine. Should I tell Adagio? Is this common? Should I just pick them out and drink up?!?! Ideas?
Uhm… gross. Way gross. I can offer no advice – part of me says to contact Adagio because well, gross! Another part of me says that people drink pu-ehr and find nail clippings and bird feathers in it so it could be worse. Nah, I think I’d contact Adagio. Cause yeah, gross.
Thanks girl. I’ll try the online chat thingy. Man, I can’t drink this now. Gross indeed.
I think it might be a good idea to inform Adagio. It could be a one-time problem, but it could also be something they could fix really easily. And if they’re any kind of decent, they’ll give you a replacement sample.
I’ve never had a problem with Adagio – I LOVE their customer service – so – I would mention it to them – I am sure they will ‘take care of it’…at least I think they would.
Ewwwww. I’m go to throughly examine all of my teas now. I would pick it out and still drink it the heat will kill any potential pathogens. Still, tell Adagio.
Ok, thanks guys. I just finished my online chat with Adagio. (very cool by the way) They are sending me a replacement sample and two more free samples of my choice. She said it was to make it worth the shipping on their side. SO COOL AND SO NICE TO DEAL WITH. She was very apologetic about the “discovery”. Gotta love Adagio!!!
Yay for Adagio! Almost makes me wish I’d find hair in one of my tins!
HAHAHA! No you don’t! But they more than made up for it. I think I am going to dump out that whole sample and look through it though. Maybe my tin escaped inspection.
See…I KNEW Adagio would come thru! They are awesome! :)
Awesome that this got resolved, Lena! Because that’s pretty disgusting.
Eww, Auggy, you make me never want to try pu-ehr tea!
Teaplz, you can also get pu-ehrs loose. :) I’ve never had a real cake, but I’ve never ever found anything in any of the loose pu-ehrs that I’ve tried that hadn’t at one point been part of a plant.
@teaplz: Hahaha! Yep, that’s my feeling! It took me 2 years to try it and I’ve only tried loose. I think a cake is not going to happen.
I’m glad you got things sorted out so quickly, Lena. Stuff like this can happen pretty randomly, even in the best places, unfortunately.
It’s not fair to give this tea such a low rating, you haven’t even tried it. Not that 2 hairs can affect the taste, you know.
I remember you saying in one of your reviews that you are not a girly girl but you are acting totally like one, he he :)
So the question is, what samples did you pic?:)
I picked white Silver Needle and Darjeeling #2. I’m really impressed with their customer service.
@ Oolonga – I thought about that after the fact (and after my hissy fit). I can’t take away the rating all together, so I just moved it to a neutral 50.
You don’t know me! :)
Oolonga sounds like one of the brave ones that would have no fear when faced with a pu-ehr cake!
@ Oolonga – LOL! I generally would tend to agree with you – hairs don’t gross me out at all, because I shed my waist-length mane like crazy – but I know for a lot of people it’s at the top of the GROOOOOOOOSS list.
Glad Adagio is making it up to you, Lena!
I’m jealous of anyone with a mane…I have fine hair. Limits the styles…booo!
Glad you changed your mind :)
To be honest, I haven’t met a pu-ehr cake in person yet but I guess I will be able to handle it…
I don’t mind hair… as long as it’s mine! But someone else’s… blech. Like Auggy pointed out, there are way grosser things to find in your tea (nail clippings? I think I’d gag), but still.
Lena, I love your use of the word “honking” in your post, by the way!
@ Auggy – oh man, if I would have seen a fingernail clipping or a bird’s feather I probably would have thrown up. I may not be a girly girl, but I don’t have a cast-iron stomach! No pu-erh cakes for me!
A cigarette butt was also on the list of nasty things people had found in their cakes. Dead bugs another. Yeah. Not cool. I guess that is a VERY good reason why people give their pu ehr a rinse before drinking it! Not like that’d wash a fingernail out…
Ew. Ew. EW. EWWWWW.
This thread has turned me off trying a pu-erh cake. For now, anyway. EW.
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lover of tea, travel, good food, nerdy stuff, tattoos, great danes, sushi, beer, netflix, UFC, reading…and of course, my kick-ass husband.