Frolic select said

Verdant rewards code question(and one about black friday too)

So realizing black friday is fast approaching I redeemed my points for gift certificates( one $10 and one $5) Now I’m scared I might have thought to do this too late. Without them it’s unlikely I’ll be able to get one of the Terroir Gift Sets that I"ll be staying up late for.

Oh and anyone want to venture a guess on how much they’ll cost? I already took the quiz and got my $10 off code for the set I’d like(I hope they are combinable if my other codes come through n time). I told myself no more tea this year not even black friday and then… well… damn you Verdant with your tempting brews! ;)

53 Replies
Lala said

When I ordered my gift certificate it came the same day but went to my junk mail so I didn’t find it for a few days.

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Frolic select said

Thanks for responding, I’ll defiantly check my junk mail.

I got an auto-response saying it was redeemed but it said the code could take up to 7 days! I really really hope that’s just a contingency for if the whole internet comes down not a regular occurrence.

Right now I’m nervously checking my paypal balance and drinking my dong ding oolong in an attempt to calm myself.

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The same thing happened to me, but it was just before they were releasing more lotus gaiwans. I redeemed for a certificate, then climbed the walls when I realized that I might not get it in time (in case there was a small number and they sold out). Lol.
I ended up emailing customer service and this nice lady (though I can’t remember her name) gave me my code in an email right away instead of me waiting the 7 something days for it.
So maybe give that a shot?

That was Kelsey! She helps David and Geoffrey and I make sure everything actually works :D Very lucky to have her on our team.

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Frolic select said

They’re probably off work this late and since tomorrow is a holiday I won’t get my hopes up too high but that’s a good idea.

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Hi Frolic! Look out for a reply from me tomorrow evening. We’ll be at the tea house putting up holiday lights, and I should be able to hop onto our support e-mail and send you your code. Feel free to PM me, too!

Frolic select said

Thanks so much Lily!

I didn’t even think it through that a real person had to do the work and said real people are enjoying their holiday! It means a lot that you’re willing to take a moment and do that tomorrow.

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boychik said

I have the same problem. Just redeemed my points .

Thank you, boychik. We have to create and send the redemption codes manually (one of us makes the code and then e-mails you, which is why there’s sometimes the delay). We’re all away from the office/teahouse right now for the holiday, but I know David and I will back in before the end of the day tomorrow ;) I will make sure to send yours out tomorrow with Frolic’s – feel free to PM me as well!

boychik said

Thank you. I’m so excited about upcoming sale

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Frolic select said

What time zone does “midnight” happen in for black friday?

I’m really eager about this!

Good question! Midnight deals go up at midnight Central Standard Time (CST).

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Frolic select said

4.5 hours and counting.

Who me? Excited? Never.

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Frolic select said

I’m like a little kid before christmas right now. I hope you guys are having a great Thanksgiving. I tried to PM you Lily but I don’t think I can since you’re not following me.

Maybe you could give boychik and me a heads up here when you’ve sent the codes so we can make sure we have them and they didn’t go to junk mail.

This is the kind of black friday shopping I like. The kind you can do in your pjs and slippers.

Hi Frolic – you should see an e-mail from me any minute now! I’m also following you now (d’oh!), so feel free to send me a PM if you don’t see the e-mail.

So far it’s been a great Thanksgiving – we’re putting together all of the last minute deal double-checks while the Tea Cats snooze by the fireplace and keep us company :)

Frolic select said

I too have a tea cat snuggled at my feet while I sip my tea. Isn’t that the best?

It is! How can any creature look SO comfortable?

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boychik said

Thank you Lily, got my reward codes.
Frolic, it was in my inbox

Frolic select said

Got mine too!

Glad to hear it, boychik!

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