My mother received a box of this tea as a gift and she passed it along to me. I love to make chai by hand so I was interested to see how well ‘chai in a bag’ would taste, esp. since I have been generally unimpressed by other companies’ chai tea bags (e.g. Stash). This tea was excellent, imo. Mellow and flavorful and a very good blend of spices in which the cinnamon was not overwhelming and the black tea not too acidic or bitter. I drank this tea with with cream (I generally do not use milk) and splenda, and I nuked the water in the microwave as I often do with bagged teas. I’ve tried a few variations of temperatures and steep times and found the tea to be very forgiving.